FAQs

Start with the basics — most issues are quick fixes. Try this: • Charge the battery for 5–10 minutes • Make sure the cart or disposable is fully seated • Take a gentle pull (2–3 seconds — no blinkers) If it still isn’t hitting, see the rest of the FAQs or contact us below

Blinking usually means low battery or a connection issue. What to do: • Recharge the battery • Remove the cart and gently reattach it • Make sure the connection points are clean and dry If blinking continues after charging, reach out to support.

This is very common and usually caused by oil thickening. Quick fix: • Hold the cart upright for a few minutes • Take a short, gentle pull (don't pull hard) • Warming the cart slightly with your hands can help Avoid long or forceful pulls - they can make clogging worse.

This usually happens from overheating. Most common causes: • Long pulls ("blinkers") • Chain-hitting without pauses • Battery voltage too high Best practice: Sip, don't rip. Short, gentle pulls preserve flavor and effects.

Yes — even disposables benefit from a quick initial charge. We recommend charging for 4-5 minutes before first use to ensure optimal performance.

Yes. Always. Storing upright helps keep oil where it belongs and reduces: • Clogging • Weak hits • Oil pooling near the mouthpiece

This is usually related to: • Battery charge level • Oil temperature (cold oil is thicker) • Connection points needing reseating A short recharge and gentle pulls usually solve this.

No — that's normal. High-quality oil (especially rosin-based products like Rosin King) naturally thickens, especially in cooler environments. This does not mean the product is defective.

We don't recommend it. Blinkers can: • Burn the oil • Mute flavor • Reduce cart lifespan For best results: 2-3 second pulls, with pauses in between.

They're different expressions - same care. • Rosin King focuses on premium rosin flavor and effects • Jersey Sauce Boss highlights bold, expressive profiles Both are crafted and handled by Glass Meadows with the same standards.

Live resin is a cannabis extract made from fresh-frozen plants to preserve their natural flavors and aromas. It’s rich in terpenes and cannabinoids, delivering a potent, full-spectrum experience that captures the essence of the original strain.

Single-source live resin is uncut, pure cannabis oil made without any fillers or additives. It’s crafted exclusively from fresh-frozen cannabis plants, ensuring all the terpenes and cannabinoids come directly from the plant itself.

• Fresh Harvest – Plants Harvested at peak maturity • Flash Freezing – Immediate Freezing to preserve cannabinoids and terpenes • Extraction Prep – Frozen plant material prepared for extraction • Extraction Process – Solvent Based Extraction at low temperatures • Purging – Removal of Residual Solvents • Final Product – Pure, Uncut Live Resin https://static.wixstatic.com/media/ecf083_5427a04cec3041f9a6d6ecb89171b846~mv2.jpg

Live resin is made by freezing freshly harvested cannabis to preserve the plant’s natural terpenes and cannabinoids, resulting in full-spectrum oil with rich flavor and stronger effects. Distillate, on the other hand, is made by stripping the plant down to just THC or CBD, often losing the natural flavors and entourage effect. Live resin delivers a truer-to-plant experience, while distillate focuses more on potency but lacks the full range of compounds.